Privacy Policy
At MineIV, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you make a purchase, request a service, or contact us, we may collect your name, email address, phone number, shipping address, and payment details.
1.2. Technical Information: We may collect data such as IP addresses, browser type, device information, and website usage patterns through cookies and analytics tools.
1.3. Transaction Data: Purchase history, order details, and payment confirmations are recorded to process transactions and provide customer support.
1.4. Communication Data: Any messages, inquiries, or feedback submitted through our website, email, or customer service channels may be stored for reference.
2. How We Use Your Information
2.1. To process orders, schedule installations, and deliver purchased products.
2.2. To provide customer support, respond to inquiries, and manage service requests.
2.3. To improve our website, services, and customer experience based on usage analytics.
2.4. To send order updates, promotional emails, or service notifications (you may opt out at any time).
2.5. To comply with legal requirements, prevent fraud, and protect our business operations.
3. How We Protect Your Information
3.1. MineIV sells solar panels, batteries, inverters, and other solar-related products through our online store.
3.2. All product descriptions, pricing, and availability are subject to change without notice.
3.3. We strive for accuracy, but errors in pricing or product details may occur. We reserve the right to correct errors or cancel orders affected by inaccuracies.
3.4. Orders will only be processed after successful payment confirmation.
3.5. Shipping times may vary, and delays caused by third-party logistics providers are beyond our control.
4. Sharing of Information
4.1. We do not sell, rent, or trade your personal information to third parties.
4.2. We may share data with trusted service providers (e.g., payment processors, logistics companies) strictly for business operations.
4.3. We may disclose information if required by law, regulatory authorities, or to enforce our policies.
5. Cookies & Tracking Technologies
5.1. MineIV uses cookies and similar technologies to enhance user experience and analyze website traffic.
5.2. You can manage or disable cookies through your browser settings, though some features may be affected.
6. Third-Party Links
6.1. Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review their privacy policies before providing personal data.
7. Your Rights & Choices
7.1. You have the right to request access to your personal data, correct inaccuracies, or delete your information where applicable.
7.2. You can opt out of promotional communications by following the unsubscribe instructions in emails.
7.3. For data access, modification, or deletion requests, please contact us at mineivstore@gmail.com.
8. Changes to This Policy
8.1. We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
8.2. Continued use of our services after modifications implies acceptance of the revised policy.
9. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us: Email: mineivstore@gmail.com Address: Adenekan Salako Close, Ogba, Ikeja, Lagos Phone: (+234) 8050310035
Thank you for choosing MineIV for your reliable solar energy solutions!