Terms of Service
Welcome to MineIV! These Terms of Service outline the rules and regulations for using our website, purchasing products, and engaging with our system installation services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. General Terms
1.1. MineIV specializes in the installation of solar systems for homes and businesses and runs an e-commerce store for solar-related products.
1.2. By using our website or making a purchase, you confirm that you are at least 18 years old or have legal parental/guardian consent.
1.3. We reserve the right to update these terms at any time. Continued use of our website or services after changes constitutes acceptance of the revised terms.
2. Solar Installation Services
2.1. MineIV provides professional installation of solar energy systems. Installation costs vary based on project scope, location, and system requirements.
2.2. Customers must provide accurate site details and necessary approvals before installation.
2.3. MineIV is not liable for delays or service disruptions caused by factors beyond our control (e.g., weather, supply chain issues, regulatory approvals).
2.4. Warranty on installations will be provided as per the agreement signed with the customer. Maintenance services may be available upon request.
3. E-commerce Store & Product Sales
3.1. MineIV sells solar panels, batteries, inverters, and other solar-related products through our online store.
3.2. All product descriptions, pricing, and availability are subject to change without notice.
3.3. We strive for accuracy, but errors in pricing or product details may occur. We reserve the right to correct errors or cancel orders affected by inaccuracies.
3.4. Orders will only be processed after successful payment confirmation.
3.5. Shipping times may vary, and delays caused by third-party logistics providers are beyond our control.
4. Returns, Refunds & Warranty
4.1. Customers may return eligible products within [X] days of delivery, provided they are unused and in original packaging.
4.2. Refunds will be processed after inspection of returned products. Shipping costs are non-refundable.
4.3. Some products come with manufacturer warranties. Warranty claims must be directed to the manufacturer or MineIV, as applicable.
5. User Conduct
5.1. You agree not to use our website for unlawful purposes or to violate any local, national, or international laws.
5.2. Unauthorized use of our content, trademarks, or intellectual property is prohibited.
6. Limitation of Liability
6.1. MineIV is not responsible for indirect, incidental, or consequential damages arising from the use of our services or products.
6.2. While we aim for accuracy and reliability, we do not guarantee uninterrupted website access or error-free service.
7. Privacy Policy
7.1. Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to our data practices.
8. Contact Information
If you have any questions about these Terms of Service, please contact us at: Email: mineivstore@gmail.com Address: Adenekan Salako Close, Ogba, Ikeja, Lagos Phone: (+234) 8050310035
Thank you for choosing MineIV for your reliable solar energy solutions!